Next time you’re going out to do your shopping and thinking about being rude to one of the employees, think again. The dedicated employees work hard to keep the nation fed – and face more challenges than you may expect.
Former workers at Morrisons and Sainsbury’s spilled the beans on what their jobs are really like, including what customers do.
Starting with Morrisons, a former employee was brutally honest about some of the hidden truths, and what customers are like.
We all know when you can’t find a specific item, you ask one of the employees to show you where your desired items are. Well, according to the former employee: "Sometimes I don't even know where things are. We have to take you to the thing you're looking for. I don't want to accompany you to the right aisle to help find the exact item you're looking for, but I have to."
That is not the worst. The employee further elaborated on some of the other weird thing customers do. "The worst are the ones who graze as they shop." Imagine working at the till and the customer hands you a half eaten bag of cookies, and the packaging is all wet and crumby. Then you have to touch the grubby packaging when you put it through the till. Great."
Another thing employees have to say a lot is; "No, we cannot give you things for free. Even if it doesn't scan. We can't give you our discount either, so stop asking."
A former Sainsbury’s worker vented on what their job was really like, including what annoyed them the most.
One of the first things the employee elaborated on, was that it annoyed them when someone will stupidly ask if their shift is over, when it's clearly not. "Never ask me if my shift is over soon. If my shift was over soon I'd be smiling. No, it's not. In fact, you just saw me arrive at the till and tell the person on there that it's shift swap time. Why would I say that if it wasn't that I had just started? I'm going to be here for another eight hours, you cretin."
We have all tried being "helpful" by giving the correct change, even though you have already given the money. "Never say 'Oh, actually, I've got the 3p'. You’re not being helpful because it complicates everything. Once we've put in the till what you've given us, you can't give us extra, because that would mean calculating in our heads what change to give you back. Have you ever tried doing maths after a mind-numbing day of scanning produce, lady? HAVE YOU? It just can't be done."
Giving the cashier useless information about store products, and then wanting them to change it for you, is annoying. The employee went on to explain that several customers will go all the way to the cashier with either a rotten fruit or damaged packaging, just to tell them its damaged while paying and asking for a new one.
"Oh no, the green pepper you picked up has a slight bruise on it. Well, in that case, put it back and pick up another one. Don't come over to me with your pepper and inform me that it's bruised, because I have never cared about anything less in my life. In fact, feel free to tell my manager because I guarantee they will look at you like the moron that you are."
It is hard trying to focus with a toddler throwing a tantrum the whole time, just because she wanted a treat. "Shall I tell off your child for you? Oh no, poor little Olivia wasn't allowed to have the Peppa Pig chocolate lolly. Thankfully, Olivia has a plan. She's going to scream and cry for an hour until you give in and almost ram that lolly up her nose. If you don't do it, I will. Shut up, Olivia."
We all know that the designated checkout for 10 or less items, is to make your shopping trip quicker than waiting behind someone who is buying their whole months groceries. Well, some may not.
"We know you know what 10 items or less means. No it's not okay for you to bring your entire monthly shop through my basket-only till, the sign is there for a reason, people. You aren't special."
So there you have it. Don't be an idiot the next time you're shopping, you may be having a bad day, but these supermarket workers are still busy dealing with other idiots. Give them a break!